Please submit the below form and supporting documents within 48 hours of delivery to file your incident claim. Please see Shipping & Returns page for further details.

Incident Claim

  • Photograph of the condition of the exterior packaging.
    Max. file size: 10 MB.
  • Photograph of the condition of the interior packaging.
    Max. file size: 10 MB.
  • Max. file size: 10 MB.
    Photograph of damage to the merchandise and its location.
  • Max. file size: 10 MB.
  • Max. file size: 10 MB.
  • Max. file size: 10 MB.
  • Max. file size: 10 MB.
  • Max. file size: 10 MB.